Customer:

  • Our principle responsibility is to the customers, distributors, and end users of our products and services.
  • In pursuit of this responsibility, we must continually reduce and contain cost in the interest of maintaining reasonable price and value.
  • We will supply products that are functionally and aesthetically superior to those of our competitors, and at prices that provide an opportunity for fair and reasonable profits both for Madico and for those engaged in business with us.
  • Should we err in producing or distributing any of our products, we will approach each instance in a manner that prevents repeat defects in workmanship and service.
  • Mistakes should be recognized, corrected, and, if necessary, paid for. We must conduct prudent research, be innovative, and develop new products.

Employee:

  • We have a responsibility to our employees. Each person should be treated with respect and dignity.
  • All employees should to be encouraged to accomplish more and strive for personal improvement.
  • We will provide training and education to induce employees to excel in performance and development.
  • There must be a sense of security and mutual trust among employees.
  • Compensation should be fair and competitive such that we can attract and keep qualified personnel.
  • We must hire and provide competent managers who adhere to just and ethical personnel practices.
  • Our facilities will be clean, orderly, and safe. They should reflect an attitude of pride and competent workmanship.

Community:

  • We must be an asset to the communities in which we operate.
  • Our actions must comply with or exceed local and national codes.
  • We will bear our fair share of community responsibilities and participate with local governments in maintaining fair standards.
  • We will protect and conserve the natural resources that we are privileged to use.